Privacy Policy

Nant y Crabbas Cattery Ltd
Plas Chambres Road
Denbigh, North Wales
LL16 5UP
📞 01745 730416
📧 catterynantycrabbas@gmail.com

1. Introduction

This Privacy Policy explains how Nant y Crabbas Cattery Ltd collects, uses, stores, and protects your personal information. We are committed to respecting your privacy and complying with all relevant data protection laws in the UK, including the UK GDPR and Data Protection Act 2018.

2. What Information We Collect

We may collect the following types of information:

Your name
Contact details (email, phone number, address)
Enquiry and booking details
Information about your pet(s), such as health requirements and preferences]

3. How We Use and Share Your Information

We use your personal data to:

Respond to enquiries
Manage and confirm bookings
Contact you with updates regarding your cat’s wellbeing during their stay

We use a secure third-party system, Carica Pets, to manage bookings and customer records. Your information is stored and processed through this platform solely for the purposes listed above.

We do not share your information with any other third parties.

4. Data Storage and Security

Digital records are stored on password-protected systems.

Any physical paperwork is kept in a locked cabinet.

We take appropriate security measures to prevent unauthorised access, loss, or misuse of data.

5. Your Rights

You have the right to:

Request access to the personal data we hold about you
Ask for your information to be corrected or deleted at any time

To request changes or removal of your data, please contact us at:

Email: catterynantycrabbas@gmail.com
Phone: 01745 730416

6. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our services or legal obligations. You will be notified of any significant updates.

7. Contact Us

If you have any questions about how your data is handled, please contact us using the details above.